Contact Us

Send Us a Message

We'd love to hear from you! Whether you have a question about our natural skincare products, need assistance with an order, or simply want to share your Morelle experience, please don't hesitate to reach out. Our dedicated team is here to provide you with exceptional support.

Our Contact Information

For immediate assistance or to speak with a Morelle representative, please use the contact details below. We are committed to responding to all inquiries promptly.

Email: [email protected]
Phone: +44 20 7946 0990
Address:
123 Regent Street,
London W1B 5TA, UK
Working Hours: Mon-Fri: 9:00-17:00
Sat: 10:00-14:00

Connect with Us

Our Location

You can find Morelle Ltd. at the heart of London's vibrant Regent Street. Our central location makes it easy for you to visit us and explore our range of natural radiance products.

Visiting Our Store

We welcome you to visit our physical location during working hours to experience our products firsthand. Our knowledgeable staff will be happy to assist you with personalized recommendations and skincare advice.

Regent Street is easily accessible by public transport. The nearest tube stations are Piccadilly Circus (Bakerloo and Piccadilly lines) and Oxford Circus (Bakerloo, Central, and Victoria lines), both just a short walk away.

We look forward to seeing you soon and helping you discover your natural radiance!

Morelle Ltd. storefront on Regent Street, London

Frequently Asked Questions

Before reaching out, you might find answers to common questions in our comprehensive FAQ section. We've compiled a list of topics ranging from product usage to order inquiries.

Morelle offers various delivery options to suit your needs, including standard and express shipping. Detailed information about shipping times and costs can be found on our Shop page during the checkout process. We strive to process all orders within 1-2 business days.

Yes, at Morelle, we are deeply committed to ethical practices. All of our products are 100% cruelty-free and vegan, meaning they are never tested on animals and contain no animal-derived ingredients. We believe in beauty that is kind to both you and the planet. You can learn more about our values on our About Us page.

Once your order has been shipped, you will receive a confirmation email containing a tracking number and a link to the courier's website. You can use this tracking number to monitor the progress of your delivery in real-time. If you have any issues with tracking, please contact us directly.

We want you to be completely satisfied with your Morelle products. If for any reason you are not happy with your purchase, you may return it within 30 days for a full refund or exchange. Please refer to our Privacy Policy for detailed terms and conditions regarding returns.

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Customer Support Team

Meet the dedicated individuals behind Morelle's exceptional customer service. Our friendly and knowledgeable team is always ready to assist you with any inquiries or concerns you may have.

Sarah Thompson

Head of Customer Relations

Sarah ensures every customer interaction is positive and efficient. She's passionate about natural beauty and helping you find the perfect products.

David Chen

Technical Support Specialist

David handles all technical inquiries, from website navigation to order processing. He's a problem-solver dedicated to smooth online experiences.

Emily White

Product Inquiry Specialist

Emily is our product expert, ready to answer all your questions about ingredients, benefits, and how to best integrate Morelle into your routine.

A woman writing in a notebook, symbolizing feedback

Your Feedback Matters

At Morelle, we are continuously striving to improve our products and services. Your feedback is invaluable to us and helps us grow and serve you better. We genuinely appreciate you taking the time to share your thoughts.

Whether it's a suggestion for a new product, an idea for improving our website, or a testimonial about your favorite Morelle item, we want to hear from you. Your insights directly contribute to the Morelle experience.

Share Your Feedback